Frequently Asked Questions
We kindly ask our guests to review our FAQ before making reservations.
Where are you located? And What are your hours?
We are located at 2114 Greenville Ave., Dallas, TX 75206. We are the only Carte Blanche in Dallas and are not associated with other restaurants/businesses with the same name.
Our dinner service hours are Tuesday - Saturday 5pm-9pm.
Our bakery hours are Thursday - Sunday 7am-12pm.
*Please note: we do not sell bakery items during dinner service.
I'm trying to call. Why can't I get ahold of anyone?
Please note, we are closed Sundays and Mondays.
We are available by phone Tuesday-Saturday 2pm-5pm. After 5pm, our team will be committed to the guests who are dining with us that evening.
Is there a dress code?
Our dress code is polished casual. While we encourage our guests to dress comfortably, we do ask that you abstain from casual wear such as t-shirts, shorts, athletic wear, flip-flops, or hats/caps.
Do I have to receive text updates when I book my reservation?
It's highly recommended to accept text updates! We send a 24-hour reminder as well as if anything comes up and we cannot reach you by phone, we send texts as well. Don't worry! You will not be bombarded with spam texts.
How can I make reservations?
Reservations can be made exclusively on Tock, click here. You may also email us at email@example.com.
Why do you require prepayment for reservations?
At Carte Blanche, we want to create an intimate environment for our guests. Pre-paid reservations allow us to anticipate who is coming in and to give guests an all-encompassing experience at the best price possible.
What is the maximum number of guests I can make a reservation for?
On Tock, the maximum number of guests is 6 guests. For larger parties, please email firstname.lastname@example.org.
Do you host private events?
Yes, we do. For parties larger than 15 guests or for a buyout of the restaurant, please email email@example.com.
I can't make it to my reservation. Can I get a refund?
No. Just as with attending a sporting event, concert or the theater, all sales are final. We allow our guests one reschedule as long as we have at least 48 hours advance notice.
I need to cancel my reservation.
Cancellations must be made at least 48-hours in advance. Anything less will result in a $50 per guest fee. Please note, cancellations are not refunds. We allow our guests one reschedule.
I need to reschedule my reservation.
We do allow a one-time reschedule with a 48-hour advance notice. Anything less than the 48-hour window or last-minute cancellations will be subject to a $50 per guest fee. No-call/no-shows will not receive refunds nor will be allowed to reschedule.
Can I transfer my reservation to another guest?
Yes, please email us at firstname.lastname@example.org to do so.
Can I bring my children?
As we are a small and intimate restaurant, we do not admit children under the age of eight (8) to dine in the restaurant.
Where do I park?
Street parking is available. We also have two parking lots behind our building that our guests may use.
What are your menu options and prices? Do you have a-la-carte menu items?
Starting January 1st, the following are our menu options and prices:
- Tasting menu at $115 per guest (Only available Tuesday-Thursday)
- Chef's Full Tour menu at $195 per guest (Available all the time)
We do not have a-la-carte menu items.
What is the difference between the two menus?
The two menus has some different options as well as portion size. We showcase more variety on the Chef's Full Tour menu as well.
How often do the menus change?
Our menus changes little by little everyday. This is because we use the freshest and highest quality ingredients available to us from our local purveyors.
How long does each menu take?
Our Tasting menu ranges between 1-2 hours and our Chef's Full Tour menu ranges between 2-3 hours. While our team will steadily pace the guests, the time frame depends on the guest as well. We can always expedite the coursing upon request.
I have certain dietary restrictions/allergies. Can you accommodate?
We can accommodate common dietary restrictions and/or allergies.
The following is currently what we can accommodate:
- Gluten Free/Celiac
- Vegetarian (dairy and egg can be consumed)
- Pescatarian (dairy and egg can be consumed)
- Pregnancy Restrictions (No raw, uncooked, unpasteurized, or raw alcohol items will be served)
- Shellfish allergy
- Fin fish allergy
- Tree Nut/Peanut allergy
- No Red Meat
- No Pork
If you have any other dietary restriction/allergy concerns, please email us at email@example.com.
Can you accommodate vegan guests?
Due to the style of our cuisine, we cannot accommodate vegan guests.
Do you have a full bar?
We are wine and beer only. Liquor is not permitted in our restaurant.
Can I bring my own wine?
While we have our own wine list, our guests are allowed to bring their own wine if they prefer! We allow one (1) 750ml bottle per two guests. We have a $75 per 750ml bottle corkage fee.
However, if the reservation pre-paid for wine pairings, outside wine will not be allowed. This is to prevent over-serving and to ensure the safety of our guests and team.
Hard liquor/spirits are not allowed, and guests will be asked to remove those items from the premises.
Do I have to purchase a wine or tea pairing when I'm booking my reservations? What are the prices?
No, it's not required at the time of purchase. You can always add pairings or order wines by-the-bottle when you arrive. Our wine pairing and options are:
- Classic Pairing for Full Chef's Tour Menu: $135 per guest
- Reserve Pairing for Full Chef's Tour Menu: $255 per guest
- Wine Pairing for Tasting Menu: $85 per guest
- Tea Pairing for either menus: $65 per guest
*Please note: pairing options are per guest and meant for personal consumption. To enjoy the full experience of the pairings with our menu, we suggest one pairing per guest.
I cannot have alcohol. Are there other options?
Yes, we have exotic tea (served sparkling, cold or hot) selections for those who wish not to drink alcohol.
Omg, I loved the menu and the wine pairings I had, but I forgot to take the menu with me!
No worries! Please email firstname.lastname@example.org with your name and the date of the reservation, and we're happy to send you a digital copy!